Three Ways To Diagnose Disruptive Behavior That's Hurting Your Company
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When it comes to human behavior (especially predicting and managing it), professionals in the field talk about "measuring the unmeasurable." If you've spent any time in almost any workplace, you can see how "measuring" behavior and its effects could be a thorny effort.
Most leadership assessments I've seen are based on important skills such as executing strategy, hiring, retention, succession, team and change management. However, when the rubber meets the road, it's an individual's personal characteristics and style that can make or break their success as a leader.
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When we join a company, partnership or team, our expectation is that everyone involved will exhibit professional behavior toward us and each other. Instead, it’s highly possible that we may become one of the more than 60 million adults in the United States who are affected in some way by bullying behavior at work.
What kind of behaviors are we talking about? Our definition is any interpersonal behavior that causes emotional distress in others sufficient enough to impede their productivity or disrupt organizational functioning. It isn’t just a personality conflict — it’s a chronic pattern of disrespectful behavior.