Impact Study - Community Resolution Center / ADR
/Organization Details:
Ownership: Non-profit / Partnership
Industry Sector: Community Development, Training, ADR
Entry Situation:
Established organization looking for new ways to improve its services and offerings
Dollar Impact Summary
- Benefit to Cost Ratio: (3:1)
- Total revenues gained by organization yearly: $26,000
- Total Cost of Resologics Services: $8,000
- More impact info: see below
Organizational Goals:
- Establish a new revenue stream that will support its court mediation program
- Create a long-term program that will be able to easily repeat, be dynamic and market savvy
- Be seen as the “go to” source for training in the East Bay
Resologics Role(s):
- Program design and implementation for new Advanced Mediation Training Program
Here's What Happened:
Resologics services led to the following natural progression of activities and outcomes
- Idea development and build-out
- Strategic planning facilitation for program
- Program, business planning, build out and design
- Curriculum development
- Board of Directors approval
- Grant funding participation and development
- Faculty identification, contracting and individual curriculum development and approval
- MCLE initiation and approvals
- Leadership coordination and final hand-off
- Program launch and ongoing classes
Organizational Impact:
- Ongoing and early for impact measurements – Less than 6 months since initiation. Follow-up assessments due in 6-9 months.
- New revenue stream is in place from student payments and original grant has been continued
- Classes are well attended and participation is increasing
- Practicum module of training is sold-out 6 months in advance and has enhanced organization reputation as the “go to” resource
Expected Long-term Impact:
- Reputation enhancement as leader in the field
- Continuing gains in revenue and profitability